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Privacy Policy

Here at Tile Traders (Midlands) Limited. we take responsibility for safeguarding our customer’s personal information very seriously. We also believe in communicating in clear and plain terms that everybody understands, here is a brief outline of our approach to privacy and the use of your information.

We want all our customers to be confident that their personal information is in their control and kept safe and secure, we want our customers to know;

  • We will never share your personal information with anyone other than our delivery partners who need it to deliver your order
  • We will not bombard you with marketing emails, text messages or phone calls beyond our initial customer service emails, this enables us to ensure that we have completed the delivery to your satisfaction. We may in the future issue a periodic newsletter but you can tell us that you do not wish to receive that by opting out of any future marketing from us
  • That the use of any personal information we hold will always be in your control, you can withdraw or limit consent by emailing us at online@milesoftiles.co.uk as long as limiting consent doesn’t interfere with our ability to complete any business we have with you
  • That although we do collect personal information this is always in an effort to ensuring we provide the best experience we can for our customers, and in a way in which we can operate our business.